Question 1

What size cage do I need for a budgie?

Accepted Answer

Bigger is always better — for a single budgie aim for at least 50 cm wide × 50 cm deep × 60 cm tall with 12 mm bar spacing. For a pair, double the floor space.

Question 2

How often should I replace perches?

Accepted Answer

Inspect weekly for damage and replace whenever wood is splintered or fouled. Rotating perches keeps your bird's feet healthy and reduces pressure sores.

Question 3

Are play stands worth it?

Accepted Answer

Yes. Out-of-cage play stands let your bird exercise, socialise and burn mental energy — particularly important for intelligent species like cockatiels and parrots.

Question 4

Do prices include GST?

Accepted Answer

Yes. Every price shown on Koala Coast Pet Supplies includes 10% GST — what you see is what you pay.

Question 5

How fast is delivery?

Accepted Answer

Most orders dispatch within 1–2 business days. Standard delivery is generally estimated at 5–8 business days. Delivery times may vary by product and fulfilment location.

Question 6

Is delivery free?

Accepted Answer

Delivery is free Australia-wide to every postcode we service. Enter your postcode on any product or cart page to confirm we deliver to you.

Question 7

Can I return an item if I change my mind?

Accepted Answer

Yes — we offer a 14-day change-of-mind return policy for eligible unused products in their original condition and packaging. Return shipping is at the customer's cost and a 10% restocking fee applies. This voluntary policy is separate from your rights under the Australian Consumer Law. See our Returns & Refunds Policy for full details.

Cages & Stands

Bird Supplies for Australian pet parents

How to choose the right bird supplies

Birds questions, answered

Pet advice & guides